How to Fix Netflix Error Code nses-500 [Full guide]

How to Fix Netflix Error Code nses-500 [Full guide]

If you are encountering the Netflix error code NSES-500, or if you are unable to access Netflix on your device, this article can help to provide you with a solution on why you see the error NSES 500 on the Netflix app, as well as which method you might be able to take to fix it.

To understand Netflix error code NSES-500, you must know that it differs from Netflix error code NSES 404.

In the first case, Netflix cannot access the Netflix movie’s title; in the second case, Netflix is down, which implies that Netflix NSES 500 is more extreme than Netflix NSES 404.

If the movie is not restored to the same URL after it has been deleted, Netflix error code NSES 404 could become permanent.

NSES 5005 errors appear in Netflix’s thread on Reddit, as well as different threads discussing the Netflix NSES-404 errors.

As a result, this post will explain Netflix error code NSES-500, the possible causes, how long it takes to resolve the NSES 500 error code, and what you should do when you encounter Netflix error code NSES-500.

NSES 500 Error Code Means Netflix Not Available

Fix Netflix Error Code nses-500

Netflix users in the United States cannot access Netflix once they encounter the NSES-500 error code on their Netflix account. Like you, some users will report the error code NSES 500 and want it resolved as soon as possible.

It is essential to check whether Netflix is aware of the error code NSES 500 before looking for a solution to Netflix error code NSES-500.

It is good that Netflix is aware of the problem and is working to resolve it. You do not need to take any action to fix the NSES-500 Netflix error code.

Netflix teams are constantly working to fix NSES 500 Netflix whenever there is a downtime on the Netflix server, but NSES 500 Netflix is only familiar to US users.

The audience has confirmed to their British colleagues that their service is functioning normally. Due to the current situation in the world, Netflix may have crashed temporarily due to the surge in traffic.

What is Netflix Error Code NSES-500?

What is Netflix Error Code NSES-500?
What is Netflix Error Code NSES-500?

You can open Netflix on your smart TV, PC, or mobile device with or without the Netflix app, and if it responds with “Netflix error code NSES-500,” it means the Netflix server is down. Netflix uses the NSES-500 error code to describe downtime errors on its servers, and these errors are always temporary.

How to Fix NSES-500 on Netflix

As far as I know, Netflix didn’t provide a solution to the NSES-500 error in the help center. Therefore, if Netflix is currently experiencing a server down error, you will see NSES 500 when trying to connect to Netflix’s website or database. The issue can be resolved in the next few minutes, or you can wait until then.

To make sure your problem is not related to your computer, try these steps if you receive an NSES-500 Netflix error:

  • Restart your Router and Modem.
  • Reset the device you want to send to.
  • Ensure the other streaming sites are working (YouTube, Hulu, Amazon Video, etc.).

Netflix usually causes NSES-500 errors. If other websites work correctly and you follow the steps above, the problem is likely Netflix-related. We recommend contacting Netflix Twitter Customer Service for the most up-to-date information.

Due to the current global situation and the fact that all Netflix customer representatives are now working from home, Netflix currently has more support problems than usual.

The customer support team may take some time to update the situation regarding error code NSES-500 Netflix as a result. You can use the Help Center or live chat to contact Netflix if you continue to experience downtime and you do not see an increase in DownDetector or CS Twitter issues.

Also, Read | How to Change Language on Netflix

Fix Netflix NSES-500 – Easy Guide

Fix Netflix NSES-500 - Easy Guide
Fix Netflix NSES-500 – Easy Guide

Here are suggested approaches to fix the “NSES 500” Netflix error.

  • Make sure your login information is correct. One or more letters, numbers, or symbols may be missing, So take your time and double-check what you type.
  • Users with the same account can chat with each other. There is a possibility that someone changed their password without telling others. Be sure to ask them before moving on.
  • Make sure your password is correct. You can reset your password using your billing information, email, SMS, or voice call if you forget it. Make sure to include your first and last name and credit or debit card number for the last option.

Streaming Issues: Video not Playing

Streaming Issues: Video not Playing

Once you log in to your Netflix account, you will find something to watch; however, the video will not play. There may be a problem with streaming, but don’t worry. Here are some things you can do to fix them.

Restart your Device

Restarting our device is the first step to resolving the NSES 500 error. You may need to adjust the settings according to your device. You can identify whether excess caches cause the error NSES-500 by restarting the device, especially the iPhone or iPad.

Also, Read | How to Solve Netflix M7361-1253 Error Code?

Uninstall and Reinstall Netflix App

The Netflix app could be uninstalled and reinstalled to resolve your recurring Netflix error code NSES-500.

For iPhone/iPad

Here is how to uninstall apps on the iPhone or iPad.

  • Go to your home screen.
  • Press and hold the “Netflix app.”
  • Click on the “X” icon at the edge of the app.
  • Click on “Delete” from the pop-up.
  • Done.

You will no longer see the Netflix app on your list of applications. The app needs to be reinstalled by going back to the Apple store and searching for it. The Netflix app caches can also be cleared to fix the NSES500 error.

Update Netflix App

Here is another approach. You will likely face an error code NSES-500 if your Netflix app is outdated.

  • Launch the “Netflix” app.
  • Click on “Update.”
  • Download and install the latest update.
  • Done.

You can upgrade to the latest version if there is an update available.

Update your Device OS

Update your device OS to the latest release if you encounter the error NSES-500 on Netflix.


  • Plug your device into power and connect to the Internet with Wi-Fi.
  • Go to Settings > General, then tap Software Update.
  • Tap Download and Install.
  • To update now, tap Install.
  • If asked, enter your passcode.

You can also set up automatic updates: Go to Settings > General > Software Update, then tap Automatic Updates.


Follow the trend below to update your Android device to fix the Netflix error NSES 500.

  • Go to your phone settings.
  • System.
  • Software update.
  • Check for updates.
  • Download and Install.
  • Done.

This should fix the Netflix error code NSES 500 on your device.

You need to clear your browser’s cache and application data. Netflix data may be corrupt. Clear the cache and data if you’re using Netflix on your browser or app. Before clearing the cache and data, sign out of Netflix and sign in again if you use the Netflix app.

Netflix is ​​Not Working – Server Issues

Netflix is ​​Not Working – Server Issues

Netflix may also cause problems, such as signing in or streaming. There is a possibility that the app won’t even open for you, or the website won’t function. To solve such dilemmas, here are some suggestions:

  • Check if Netflix is ​​not available: Visit a DownDetector to determine if Netflix is ​​Working properly or has Netflix server issues.
  • Log in again: Sometimes, Netflix gets restless and won’t let you connect. Ensure everything works by entering your Netflix credentials on the website. You can update your device’s data from there and reconnect your device.
  • Update the Netflix data: You should update Netflix data if you experience a problem with the Netflix app or your device’s data. The Amazon Fire TV, Amazon Fire Stick, and smart TVs are usually the only devices that support this step.
  • Clear Netflix cookies:  The more you use Netflix, the more cookies are created on the website. Cookies can be deleted via your browser settings if you experience problems.
  • Switch to a different connection: The Wi-Fi or cellular connection you use may not work correctly if you switch to another Wi-Fi connection. If your smartphone or tablet has Netflix app data, you can delete it and restart it.

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